Todd Opheim
Sean Careyhow we support you
When I'm starting my personal training studio, is there someone to guide me through the entire process?
Absolutely. You begin by working with a project coordinator, who helps you find your site and negotiate your lease.
What support does FT offer to Franchise Owners?
We offer extensive operational training, site selection and construction assistance, and ongoing coaching after you open your studio.
Do you help me with site selection for my personal training studio?
Definitely. We support our FT Franchise Owners with an experienced real estate team who helps with site selection and lease negotiation.
Once I buy a personal training studio through FT, how do I learn how to run my studio?
Whether you have previous experience or not, FT offers you a comprehensive and constantly-updated series of courses for franchise owners. Visit the FSC and spend 5 days learning how to best run your Fitness Together franchise. You will experience everything from learning the scheduling software, managing your trainers, to understanding your finances.
Franchise University Highlights
- Fitness Together Management software — web based business application
- Health and Fitness assessment software — Trainer to Consumer application
- Nutrition Software — specifically designed meal plan
- Become knowledgeable on how to best manage your employees
- Get your exclusive copy of the Fitness Together Operations Manual
- Discover our in-studio sales approach
- Learn the FT scheduling, management, & fitness software
What grand opening support do I receive?
A Fitness Together representative will assist you during the weeks leading up your grand opening:
- Determine what areas are being done well and what has been overlooked
- Re-train anything you may have forgotten from FT Franchise University
- Answer any questions you may have or assist with any unforeseen challenges
What happens once my studio opens?
The FSC exists to provide ongoing training, coaching on marketing techniques, Best Demonstrated Practices, studio visits and regional meetings.
- Phone Support: 7 am to 6 pm Monday through Friday.
- Online Support: 24/7/365
- Monthly Newsletter
- Regional Conferences
Continual Team Input and Improvements
Communication, communication, communication… that is our goal and it's one of the most challenging aspects of building a customer-driven organization. We provide our franchisees with many ways to reach the franchise support center for Fitness Together.
Corporate operations are lean, not bureaucratic, which keeps FT responsive to the market and to franchisees. Each year, all of our operating systems are reviewed and adjustments contemplated. These new ideas come from people in every area of our franchise system.
Franchise owners can discuss all their concerns and ideas with their Area Developer, National Advisory Council representative, at the national convention, or through any other communication channel. Great ideas are tested, and if their implementation will benefit the entire organization, they are incorporated into the system.
The Discussion Board on our exclusive custom-built intranet is another means of franchisee to franchisee and franchisee to headquarters communication.
Franchise Support Center
Our FSC is focused on your success. We fully support the owners of Fitness Together franchises. Below is a description of some of our departments:
- Area Developers
Operations support, consulting and mentoring; approval of office locations; initial contact for all operations issues - Franchise Development
Information on franchise purchases; screening potential franchisees and contact for entire sales process - Technical Support
Call center for computer and software concerns - Studio Support
Online and over the phone - Supply
Order supplies; vendor contacts - Marketing
Advertising and marketing advice and ad placement
